Privacy Policy
We Care About Your Information
This Privacy Policy outlines the practices of Naples Retreat and applies solely to information collected by our website. It covers the following aspects:
Information Collection, Use, and Sharing:
Naples Retreat is the sole owner of the information collected on this site. Information is gathered only when voluntarily provided by you via email, SMS, or other direct contacts. We assure you that this information will not be sold or rented. It will be used to respond to your inquiries, fulfill your requests, and provide updates regarding specials, new services, or changes to this policy, unless you choose to opt out.
In addition to the above, Naples Retreat may use your information to communicate via SMS messaging for marketing purposes and updates. These messages may inform you about upcoming events, new services, and special offers. We strictly follow consent requirements and provide opt-in and opt-out mechanisms for SMS messaging. You can opt out of receiving SMS messages at any time by following the instructions in each message or contacting us directly.
Resident Privacy:
For residents and guests at Naples Retreat, your privacy is of utmost importance to us. Resident information is handled with strict confidentiality and shared only as necessary to provide services and ensure your safety. Access to resident information is limited to authorized staff members who require it to support your stay. No personal details or sensitive information will be shared without explicit consent, except as required by law.
Your Choices and Control Over Information:
You have the right to control your information and can do the following by contacting us via email:
- View the data we hold about you.
- Change or correct any data we have about you.
- Request the deletion of your data.
- Opt out of marketing communications, including email and SMS messaging.
- Express concerns regarding our use of your data.
SMS Messaging Compliance:
Naples Retreat values your privacy and follows strict guidelines for SMS messaging to ensure compliance and respect for your preferences. We send messages only to individuals who have opted in and provide easy opt-out options in each message. Messages are limited to relevant updates, announcements, or reminders, and we avoid high-frequency messaging to respect your time and preferences.
All SMS communications adhere to applicable laws, including the Telephone Consumer Protection Act (TCPA), and do not contain prohibited content or misleading information. If you have any concerns about SMS messaging, please contact us directly.
Security Measures:
Naples Retreat is committed to protecting your information. Sensitive information submitted via the website or through SMS is encrypted and transmitted securely. We also maintain strict internal policies to safeguard your data. Only employees with specific roles have access to personal information, which is stored in a secure environment.
Data Retention:
We retain personal data only as long as necessary to provide services, fulfill legal obligations, and improve our offerings. When information is no longer needed, we take steps to securely delete or dispose of it.
Cookies:
If you leave a comment on our site, you may opt in to save your name, email address, and website in cookies. This is for convenience so you don’t have to re-enter details for future comments. These cookies last for one year.
Policy Updates:
Naples Retreat may update this Privacy Policy occasionally. All updates will be posted on this page, and significant changes may be communicated via email.
Contact Information:
If you have any concerns about this Privacy Policy or wish to exercise your rights regarding your personal information, please contact us at [email protected].